Bajaj Finance Is Hiring Team Leader/Supervisor may be answerable for coping with and essential a group of professionals on the same time as ensuring operational excellence and success of enterprise organization objectives. Bajaj Finance Is Hiring Team Leader/Supervisor & function calls for sturdy control capabilities, deep statistics of economic services, and the capacity to energy group performance at the same time as maintaining immoderate necessities of customer service.
Job Title: Customer Service
AnalystCompany: American Express
Location: Multiple locations available (including remote options)
Degree: Bachelor’s degree required
Experience: 1-3 years in customer service or related field
Employment Type: Full-time
Salary: Average salary around $96,346 per year, with variations based on experience, location, and specific role responsibilities.
About Bajaj Finance:
Bajaj Finance Limited (BFL) is considered one of India’s essential and maximum diverse monetary offerings companies. As a subsidiary of Bajaj Finserv Ltd., we’re devoted to imparting cutting-edge economic answers and turning in excellence in customer service. We are currently searching for a dynamic and experienced Bajaj Finance Is Hiring Team Leader/Supervisor to sign up for our developing organisation.
Key Responsibilities:
- Team Management & Leadership:
- Lead, mentor, and expand a collection of experts to collect departmental desires
- Monitor group basic performance and provide everyday remarks and training
- Conduct standard performance reviews and emerge as privy to schooling desires
- Foster a effective paintings environment that promotes productivity and teamwork
- Handle institution conflicts and remedy troubles correctly
- Operational Excellence:
- Ensure adherence to enterprise recommendations, techniques, and regulatory necessities
- Monitor and maintain amazing necessities all through all strategies
- Implement method improvements to enhance overall performance and productivity
- Manage each day operations and workflow distribution
- Track and examine agency overall performance metrics
- Business Development:
- Work toward attaining team goals and KPIs
- Identify possibilities for commercial organization boom and approach improvement
- Collaborate with other departments to beautify pass-useful normal performance
- Participate in strategic planning and implementation of new tasks
- Customer Service:
- Ensure immoderate necessities of customer support transport
- Handle escalated patron problems and court docket docket times
- Implement patron feedback to enhance provider satisfactory
- Maintain robust relationships with key stakeholders
- Compliance & Risk Management:
- Ensure compliance with regulatory necessities and company rules
- Conduct everyday audits and quality assessments
- Identify and mitigate operational risks
- Maintain accurate documentation and reporting
Required Qualifications:
- Bachelor’s diploma in Business Administration, Finance, or associated region
- 5+ years of revel in in economic services, with at least 2 years in a supervisory feature
- Strong know-how of economic products and services
- Excellent leadership and group manage skills
- Strong analytical and hassle-fixing competencies
- Superior communique and interpersonal capabilities
Preferred Skills:
- MBA or applicable expert certification
- Experience in retail banking or NBFCs
- Knowledge of monetary policies and compliance requirements
- Proficiency in MS Office and relevant software program software software programs
- Strong presentation and reporting skills
Benefits Package:
- Bajaj Finance Is Hiring Team Leader/Supervisor offers a complete blessings bundle such as:
- Competitive income shape
- Performance-based totally incentives
- Medical insurance insurance
Core Competencies:
- Leadership Skills:
- Ability to encourage and encourage group people
- Strong preference-making abilities
- Excellent hassle-fixing competencies
- Effective struggle resolution competencies
- Technical Knowledge:
- Understanding of economic products and services
- Knowledge of enterprise regulations
- Proficiency in relevant software program and gear
- Process optimization skills
- Soft Skills:
- Excellent conversation skills
- Strong interpersonal abilties
- Time manipulate knowledge
- Adaptability and flexibility
Growth Opportunities:
- Clear profession progression path
- Regular education and improvement programs
- Exposure to numerous factors of economic services
- Opportunities for circulate-beneficial projects
Work Environment:
- Fast-paced, dynamic environment
- Professional and collaborative environment
- Results-orientated way of life
- Focus on innovation and continuous improvement
Selection Process:
- Initial screening of resume and application
- Technical and flair evaluation
- Leadership evaluation
- Multiple rounds of interviews
- Background verification
- Final offer
Bajaj Finance Is Hiring Team Leader/Supervisor is an identical opportunity commercial enterprise commercial enterprise organisation and values range in its body of workers. We inspire applications from all certified humans irrespective of race, colour, religion, gender, sexual orientation, age, country wide basis, disability, or veteran reputation.
Join and be a part of Bajaj Finance Is Hiring Team Leader/Supervisor an employer that values innovation, integrity, and excellence whilst providing possibilities for expert growth and improvement inside the dynamic financial offerings sector.
Note: The repayment package deal deal may be competitive and commensurate with enjoy and qualifications. All programs will be handled with strict confidentiality.
- Finding Senior Site Reliability Engineer job now it’s here at Indeed
- Flipkart is hiring a Product Manager in Bengaluru in 2024
- Halliburton finding a Payroll Specialist 2024
- Experienced Financial Crimes Specialist job hiring at Wells Fargo 2024