- Job Title: Technical Trainer
- Company: Apollo Pharmacy
- Degree: B.Pharmacy & M. Pharm Must (Candidates pursuing PhD or completed, are not eligible)
- Location: Bengaluru, Karnataka
- Experience: 1 year
- Employment Type: Full-time and Day Shift
- Salary: ₹30,000 – ₹40,000 a month
Apollo Pharmacy Hiring Technical Trainer
Company Overview
Apollo Pharmacy is a main retail pharmacy chain in India, on foot over four,000 shops throughout the United States. Part of the famed Apollo Hospitals Group, we are committed to presenting first-rate healthcare and pharmaceutical services to loads of thousands of clients. Our sizeable kind of products consists of prescription medicinal tablets, over-the-counter capsules, health nutritional supplements, and fitness merchandise, all brought with incredible customer support. At Apollo Pharmacy, we accept as authentic the power of education and training to enhance the capabilities and expertise of our personnel. Our Technical Trainers play an essential function in making sure that our personnel is nicely geared up to offer nice viable care and company to our clients. As we keep to make bigger our network, we are searching for passionate and professional professionals to enrol in our organization as Technical Trainers. Job DescriptionPosition Summary:
Apollo Pharmacy is on the lookout for an experienced Technical Trainer to sign up for our schooling and development institution. The achievement candidate might be responsible for designing, growing, and handing over schooling programs for our pharmacy personnel. This position requires a deep know-how of pharmacy practices, strong conversation competencies, and an ardour for education.
Key Responsibilities:
- Training Program Development:
- Design and grow complete training packages for pharmacy personnel, alongside pharmacists, pharmacy assistants, and resource groups of workers.
- Create training materials that include manuals, suggestions, films, and e-gaining knowledge of modules that can be attractive and powerful.
- Ensure that schooling content material is updated and compliant with regulatory necessities and industry requirements.
- Training Delivery:
- Conduct education lessons for modern-day hires and gift personnel on several topics, together with pharmacy operations, remedy manipulation, customer service, and regulatory compliance.
- Utilize several training techniques, including in-character workshops, virtual training training, and on-the-activity training.
- Assess the effectiveness of education applications via reviews, remarks, and performance metrics.
- Curriculum Design and Improvement:
- Continuously evaluate and replace training curricula to make certain relevance and effectiveness.
- Incorporate cutting-edge day agency trends, wonderful practices, and technological improvements into training packages.
- Collaborate with problem specialists to ensure the accuracy and exquisite of training content.
- Technical Support:
- Provide technical resources and steering to the pharmacy body of humans on the use of pharmacy management systems, software applications, and distinct technical equipment.
- Troubleshoot technical issues and offer solutions to make certain smooth operations in the pharmacy.
- Stay updated on new generations and equipment that might enhance pharmacy operations and training effectiveness.
- Compliance and Quality Assurance:
- Ensure that each schooling package has a look at regulatory requirements and business enterprise regulations.
- Monitor and compare the tremendous of training applications through audits, tests, and comments mechanisms.
- Implement corrective moves and enhancements based totally on assessment outcomes.
- Mentoring and Coaching:
- Mentor and teach pharmacy staff to beautify their competencies and know-how.
- Provide individualized guidance and remarks to help personnel advantage of their professional improvement dreams.
- Foster a first-rate and supportive learning surroundings that encourages non-prevent improvement.
HR:
- Coordinate with HR
- To receive the list of new joiners eligible for induction and new hire training as per the training calendar
- To submit the attendance of trainees undergoing induction and new hire training
- To track three monthly assessments of trainees and carry out counselling whenever required
- To help solve issues related to attendance, ID cards, and uniformity.
Budget & MIS:
- Generate and maintain training-related employee database
- Prepare and report fortnightly Training plan and MIS both for supervisor(s)and frontline associate(s) to the Training Coordinator
- Record actual monthly training expenditure in training MIS
Operations & Customer Service:
- Encourage and direct supervisors to collect customer feedback forms
- Collect relevant issues during branch visits and coordinate with concerned in operations for solutions
- Liaison with the concerned in operations to deliver operations modules during New hire training
Qualifications and Skills:
- Education: Bachelor’s diploma in Pharmacy, Pharmaceutical Sciences, or a related region. A Master’s diploma or relevant certifications (e.g., Certified Pharmacy Technician) is first-rate.
- Experience: Minimum of 3-five years of enjoy in pharmacy practice, pharmaceutical training, or an associated region. Experience in education or instructional format is a plus.
- Technical Skills:
- Strong understanding of pharmacy operations, remedy control, and regulatory necessities.
- Proficiency in the usage of pharmacy control structures and software.
- Experience with e-studying systems and education tools.
- Soft Skills:
- Excellent communication and presentation abilities.
- Strong organizational and time control talents.
- Ability to work independently and as a part of a set.
- High level of integrity and professionalism.
- Passion for schooling and mentoring.
- Creative and modern-day methods of schooling and improvement.
Why Join Apollo Pharmacy?
- Career Growth and Development: Apollo Pharmacy gives enough opportunities for career improvement and expert increase. As a Technical Trainer, you can have get right of access to ongoing schooling applications, workshops, and certification publications to enhance your competencies and information. We inspire and help our employees pursue better schooling and specialised training to advantage of their professional desires.
- Innovative Work Environment: At Apollo Pharmacy, we foster a lifestyle of innovation and non-save-you improvement. You can be a part of a dynamic and beforehand-wondering institution that embraces new eras and methodologies to beautify operational performance and customer support. Our present-day centres and advanced education tools provide a terrific environment on the way to excel in your position.
- Employee Benefits and Perks: We provide an aggressive profit package alongside aspect whole benefits that embody medical insurance, retirement plans, and common overall performance-based definitely incentives. Our personnel moreover enjoy various perks, in the aspect of reductions on healthcare products and services, nice being applications and a supportive work-existence balance.
- Commitment to Excellence: Apollo Pharmacy is devoted to retaining the first-class requirements of superb customer service. As a Technical Trainer, you may play a critical role in making sure that our body of personnel is nicely professional and able to offer brilliant care and provide to our customers. Your paintings will right now contribute to the achievement and recognition of our organisation.
Training:
- Training Need Identification and Analysis; Customization of Training Methodology.
- Preparation of Monthly Training Calendar
- Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process-driven for frontline associates and achieving training man-days.
- On-the-job training for front-end employees
- Plan and deliver induction to new hires on a bi-monthly basis
- Plan and deliver new hire training program on a bi-monthly basis
- Plan and deliver existing employees’ training program
- Plan and conduct on-the-job training in SAP/BOT as per business requirements
- Plan and coordinate the new business initiatives of the company
- Act as counsellor for handholding of employees